Help & support in the app
The quickest way when you can sign in. Choose Help & support in the menu, write what happened, and follow the reply there and by email. We usually reply within one working day.
Contact
Talk to a person.
Support, privacy requests and security reports, and how quickly we reply.
Email support
Can't sign in? Email support@kanakkedu.online from the address you use for Kanakkedu. Say what you see on the screen.
Your data and privacy
Requests about your personal data: privacy@kanakkedu.online, or "My data (privacy request)" in Help & support.
Grievance Officer
[name], grievance@kanakkedu.online. We acknowledge within 2 working days and reply within 30 days.
Report a security problem
security@kanakkedu.online. Please read Security first.
Postal address
[legal name of the business]
[registered address], India
We will never ask for your password, Kanakkedu PIN, authenticator or recovery codes, or bank account numbers, by email, phone or in the app. If someone does, it is not us.